Kikabo Refund Policy

Kikabo.uk will offer refunds in certain circumstances dependent on the service you use.

 

Website Design

If you are not happy with our initial website design we will make revisions based on your feedback. If we cannot fulfill your expectations with those revisions then your initial website payment will be refunded.

As a policy, we do not offer credits or refunds for hosting/website rental time already expended. This means that once you’ve said you’re happy with the website and started to pay the monthly subscriptions you will not be refunded if you cancel.

Kikabo.uk is owned by Oatcake Media Limited. All websites built by Kikabo.uk and hosted by Oatcake Media Limited are copyright of Oatcake Media Limited. Upon subscription cancellation, the customer has no claim to ownership of any of the content on the website, with the single exception of the customer’s company logo.

 

SEO

Kikabo.uk offer a money back guarantee on our standard SEO package. The guarantee is valid if we do not achieve the agreed ranking position within the agreed time-frame agreed on signup.

In the case of a negative SEO attack or any kind of unexpected significant Google algorithm update affecting your search positions; your subscription payments will be frozen until we have regained your rankings but we will not refund previous months unless you are still within the initial money back guarantee period.

 

Ad Management

We have a strict no-refund policy on our management services for FaceBook Ads, Google Adwords and any other online advertising platforms we may use.